Terms and Conditions

Notes:

When you book any tour with us  you accept the policies and guarantees of Perfect Destiny  Ec.

Pay attention for Private Tours in Ecuador:

  • Payment is made in Cash, Bank Transfer or Credit card althrough Payphone App there no any extra charge 
  • Values  include 12% VAT (Local Tax)
  • In order to book the tour you must cancel 100% of the total value, once this value is paid it is NON-REFUNDABLE in case of cancellation of the service by the client.
  • Itinerary subject to changes due to weather problems, operational inconveniences, or situations that endanger the integrity of the passenger or the preservation of the destination.
  • In case you have booked any tour and have paid the full amount and have the cancellation by the passenger up to 3 days before the tour, there is a 75% cancellation penalty (25% of the total will be refunded).
  • In case of having booked any tour and having paid the full amount and having the cancellation by the passenger 2 days before or on the day of the tour, there is a 100% cancellation penalty (the money will not be refunded).
  • In the event that the passenger does not show up on the day, at the time and / or at the designated place, it will be taken as NO SHOW which will have a 100% cancellation penalty. No refund will be made of any credit or payment made by the passenger.

Pay attention for Full Days Excursion Guayaquil or Quito (Shared Tours):

  • Payment is made in cash, bank transfer or credit or debit card through the Payphone application with additional surcharge of 8%
  • Values do not include local taxes 12% VAT
  • Rates apply for children and adults.
  • In order to book the tour you must cancel 100% of the total value, once this value is paid it is NON-REFUNDABLE in case of cancellation of the service by the client.
  • Itinerary subject to changes due to weather problems, operational inconveniences, or situations that endanger the integrity of the passenger or the preservation of the destination.
  • In case you have booked any tour and have paid the full amount and have the cancellation by the passenger there NO REFUND and there is a 100% cancellation penalty (the money will not be refunded).
  • In case of having booked any tour and having paid the full amount and having the cancellation by the passenger 2 days before or on the day of the tour, there is a 100% cancellation penalty (the money will not be refunded).
  • In the event that the passenger does not show up on the day, at the time and / or at the designated place, it will be taken as NO SHOW which will have a 100% cancellation penalty. No refund will be made of any credit or payment made by the passenger.

NOTE: 

For any booking, through email, through WhatsApp or through a phone call, you declare that you accept the clauses set out by the Policy Cancellation and Travel Guarantee and Services provided by Perfect Destiny Ec. In addition, you ensure that you provide real information, which can be reviewed and verified by our STAFF. or by the competent authority requesting such information.

PAYMENTS // BANK TRANSFERS

ACCOUNT:                      CTA. AHORRO

BANK NAME:                 BANCO PACIFICO

ACCOUNT NUMBER:   1053443918

NAME OF ACCOUNT HOLDER:              JEFFERSON BERLIN SALVATIERRA VALERO

SWIFT:                           PACIECEG

ID NUMBER:                 0930855218

MAIL:                            operaciones@perfectdestiny.ec